The Double Diamond warranty is Black Box's no-questions-asked warranty that protects Black Box brand products from manufacturer defects and failures, as well as accidental damage including drops, water, and power surges. The Double Diamond warranty is exclusive to Black Box and there is no more complete warranty in the industry. With this 1-year Double Diamond Extended warranty, Black Box will add one additional year of Double Diamond warranty coverage to the end of the standard warranty.
Worry-free purchases
If your new Black Box brand products are accidentally damaged, you're covered with this no-questions-asked warranty.
Fast service
During the warranty period, Black Box will repair or replace your damaged equipment within one week of receipt at no charge!
Get help instantly
Having problems with your warranted Black Box product? The Black Box free Tech Support Hotline is available 24/7. Just find the part number and serial number on your product and call. If Black Box Tech Support can't resolve the problem over the phone, Black Box will provide a return authorization number and provide return shipping instructions. Upon receipt of your product, Black Box will repair or replace your damaged equipment within one week at no charge, and ship the repaired/replacement product back to you at their cost.
